Visitor
•
1 Message
Credit on my recent internet statement not shown on statement
I chat with an agent on Xfinity and she promised a $20 credit will be issued to my account. So far this did not show up and my internet bills is $78 with no credit given.
I had a hard time getting an agent to resolve my credit issues with xfinity since May 2025.
XfinityMartyR
Official Employee
•
2.2K Messages
1 day ago
@user_7nt3m1 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of what the credit is for, so the Community can have an understanding of your concerns.
(edited)
0
0