BigBadJim1954's profile

New Poster


1 Message

Thu, Oct 15, 2020 4:00 AM

Credit for Service Disconnect

Per agreement, the service disconnect fee on old account that had been hacked while I was hospitalized June 14, 2020 till October 13, 2020, was to be waived and credited and full new bill paid by direct debit November 3, 2020.



Official Employee


2.4K Messages

7 m ago

Hello, BigBadJim1954,


I can look into your account to see what happened. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here