Thu, Feb 18, 2021 9:00 PM
1 m ago
2 m ago
Hello, @Phi51. I'm so sorry to hear your service was interrupted recently. We definitely don't want you to pay for service you couldn't use; my team will be happy to help! Please send me a message by clicking on "ComcastLizzy" and then selecting "Message". Please message me with your first and last name and complete service address. Chat with you soon!
I was out for 4 days with same question
Hello @user_05e333, thanks for taking the time to reach out to us on our Forums page about a credit for your service downtime. We can absolutely assist you with this and any other service needs you may have as well. To get started, please send my team a Private Message by selecting the message icon in the top right corner, and then search for Xfinity support.