Good morning and thank you for reaching out through our Communities Forum page today! I'm sorry to see that you experienced an interruption to your services due to the recent winter storm in your area. Living in the Pacific Northwest, I've been lucky so far this year to not lose power or services due to the winter weather we've had. We still have about a month to go, so fingers crossed!
At this time, we are not providing credit for service interruptions due to loss of power from the winter storm. For more information, please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastMacey” and click “Send a message”.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastMacey
Official Employee
•
64 Messages
2 m ago
Good morning and thank you for reaching out through our Communities Forum page today! I'm sorry to see that you experienced an interruption to your services due to the recent winter storm in your area. Living in the Pacific Northwest, I've been lucky so far this year to not lose power or services due to the winter weather we've had. We still have about a month to go, so fingers crossed!
At this time, we are not providing credit for service interruptions due to loss of power from the winter storm. For more information, please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastMacey” and click “Send a message”.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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