Visitor
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2 Messages
Credit for 2 days with no service last week
We did not have internet or tv for 2 days last week due to storm. Can we get credit for those days?
Visitor
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2 Messages
We did not have internet or tv for 2 days last week due to storm. Can we get credit for those days?
XfinityVianney
Official Employee
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2.7K Messages
22 hours ago
Thank you for creating a new post. I appreciate your patience as we worked to get service back up in your area. I'm sure being offline for 2 days wasn't ideal. For credits, you can visit this link https://www.xfinity.com/support/articles/check-service-outage and scroll down to credits, where it will guide you on the steps of requesting an adjustment for a recent interruption.
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user_ix1d6b
Visitor
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2 Messages
7 hours ago
I don’t know how to do that. Please just issue the credit for 6/17/26 to 6/19/26. Storm knocked out internet and tv for 2 days. We could not run our business! Thank you.
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