Visitor
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1 Message
credit collection services
I have been getting notices of an xfinity mobile account [Edited: "Personal Information"] that is in collections with a company called Credit Collection Services.
I have never had a Xfinity mobile account.
Is this a scam? does Xfinity use this company?
CCCassandra
Problem Solver
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502 Messages
2 years ago
Hi @user_141b82, thank you for visiting us on the Xfinity Forums for assistance today! If you've never had an Xfinity Mobile account with us then I'd actually recommend reaching out to our Customer Security Assurance team for assistance with these notices. They are our experts when it comes to making sure there isn't any fraudulent or unauthorized activity with your personal information being used for an account. They can be reached at 844-335-8719 between 9 AM and 9 PM EST.
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