Visitor
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1 Message
Credit card refund expired
My father was issued a credit when we closed hos account because he was placed in an assisted living. He didn’t use the card and now it’s expired.
Visitor
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1 Message
My father was issued a credit when we closed hos account because he was placed in an assisted living. He didn’t use the card and now it’s expired.
XfinityNatalie
Official Employee
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840 Messages
1 year ago
Hello user_o850xo, thank you for taking the time out of your busy day to help your Father with the expired card that was issued from a refund. I understand how important it is to support family. We are more than happy to assist with this matter! Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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user_swp0m0
Visitor
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1 Message
11 months ago
Hello, My husband received a credit from our account and the card has expired. How do I request the refund in another form?
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