4 Messages

Thursday, July 30th, 2026 4:37 AM

Created Second Account In Error

I was trying to change my plan and inavertently added a new account. Please cancel new account and advise of promotions for a new internet plan with autopay and paperless billing discount. Thank you!

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Official Employee

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3.2K Messages

1 hour ago

 

user_mv3ius Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to take a look at your account and see what we can do to help! When you can, please send a Direct Message with your full name and address. 
 
 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "Start a New Conversation" (pencil and paper) icon
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  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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