Visitor
•
1 Message
Cover missing
The cover that covers the wires on the outside of the house is missing. I would like a replacement. Can you help me please
Visitor
•
1 Message
The cover that covers the wires on the outside of the house is missing. I would like a replacement. Can you help me please
XfinityThomasC
Official Employee
•
3.6K Messages
2 hours ago
Hello, @user_jn2f4a we sure can! Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0