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user_z10nfu
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Sunday, March 22nd, 2026 7:07 PM

courtesy services

I left Comcast and need to change my courtesy services to a regular account. I no longer can log into Workday and it won't let me log into courtesy services either. Please have someone from courtesy services call me at [Edited - Private information] to change my plan as I do not trust calling in to Xfinity and having someone else mess it up. [Edited - private information]

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Updated 

2 hours ago

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XfinityAbel

Official Employee

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113 Messages

2 hours ago

Thanks for posting on our Xfinity Community Forums, @user_z10nfu. I'd like to do everything I can to assist. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

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