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user_059857
1st Topic

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1 Message

Friday, December 10th, 2021 5:15 PM

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Courtesy Services

Hi I’m an employee who is out on leave due to an injury and I moved from my old location I am trying to make changes but because I’m out on leave I cannot access the service portal anymore So I’m being billed for services I cannot use or move I have tried to contact Lisa who was the person over CS in Florida but she hasn’t responded to my emails and stores can’t stop or change the acct please help…

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Updated 

3 years ago

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XfinityAmira

Official Employee

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4.1K Messages

3 years ago

Hello @user_059857, thanks for taking the time to reach out to us on our Forums page. I am sorry to hear about your injury and that you are not able to access the Courtesy Services Portal. Have you attempted to contact HR Service Delivery at 1 877-909-4748?

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JUNKJACKZACK

Visitor

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1 Message

@XfinityAmira​ Delivery 1 877-909-4748 but the phone number goes into a loop that never actually gets me anywhere. No one answers. I called my supervisor he doesn’t have an answer and my manager does not know either. I have two more months of leave and do have horrible service with my customer own modem. I would like to upgrade to a rental…

3 years ago

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