Visitor
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1 Message
Courtesy Services
I am a Comcast employee, and I am leaving the company. I need help with changing my plan, because I no longer have access to my courtesy service portal.
Visitor
•
1 Message
I am a Comcast employee, and I am leaving the company. I need help with changing my plan, because I no longer have access to my courtesy service portal.
CCJoshua1
Problem Solver
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567 Messages
3 years ago
Hello, @user_c4744e. We'd love to further investigate this issue together. Would you be willing to send us a private message with your full name and address?
To send a "Peer to peer" ("Private") message:
Click "Sign in" if necessary
-Click the "Peer to peer chat" icon
-Click the "New message" (pencil and paper) icon
-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line
-Type your message in the text area near the bottom of the window
-Press Enter to send it
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user_a5f4d2
Visitor
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1 Message
3 years ago
I am a current employee who needs assistance adding a service to my plan.
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