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user_i7c774
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Thursday, March 6th, 2025 4:28 PM

Courtesy services canceled

Received a letter in Sept 2024 stating courtesy services weren’t going to continue per their construction team saying the easement  agreement was no more and they aren’t on my property, but they are and I can’t speak to anyone about it

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Updated 

2 months ago

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XfinityChristy

Official Employee

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2K Messages

2 months ago

 

user_i7c774  Hello, and thank you for reaching out via our Xfinity Community Forums. I would be happy to review your account and help get to the bottom of things. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 

 

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

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Press Enter to send it

 

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user_72ydus

1 Message

They are working on it, sent to the “executive team”

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2 months ago

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