1 Message
Courtesy Month
I need some clarification regarding the courtesy month. To keep it short. If I went over in December 2023, then would my 12 month period would be from December 2023 to November 2024 inclusive (Dec 1 2023 to Nov 30 2024)? If not, then when exactly does the courtesy month reset, considering only the single overage in December 2023?
EG
Expert
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110K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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1.3K Messages
4 months ago
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