Visitor

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6 Messages

Tuesday, January 6th, 2026 9:11 PM

Costumer service

I want to cancel my service as the scheduled call. It takes place after my billing date, which I do not want to pay as I’m not using their service anymore and there is no option to personally DM or cancel of the same day. Any help would be appreciated

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Selected Oldest First

Official Employee

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346 Messages

2 days ago

 

user_q2tezb, hello there and thanks for reaching out. I understand your concerns. It can be done the day of if you'd like. Quick question, do you have equipment that belongs to Comcast? 

 

Official Employee

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3.1K Messages

10 hours ago

It was a pleasure chatting with you, user_q2tezb. I am happy we could help with your disconnection and hope you'd consider Xfinity as a service provider if the opportunity were to come up in the future. 


- XfinityThomasA

 

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