Visitor

 • 

3 Messages

Monday, September 22nd, 2025 7:05 PM

Closed

Costumer service

I was chatting with a agent 

6962680273302584396

named Seema 

I think he got tired of me and told me approve it and leave 

I know he probably speak a loud and that the computer tipped 

that’s not the experience I was waiting to have 

after being a respectful costumer for several years

i wish I can get something in return for this disrespectful and sad chat 

( I have screenshots to prove it)

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Community Best Answer

Official Employee

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844 Messages

9 months ago

Hello @user_cdk15n what can I do to turn this experience around for you?

Visitor

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3 Messages

I don’t know, you tell me 

Visitor

 • 

3 Messages

I don’t know, you tell me

Official Employee

 • 

2.9K Messages

I will be happy to take a look at any account or service issue for you on my end. What was the issue you had reached out to the chat for assistance with?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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