U

Visitor

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1 Message

Saturday, May 31st, 2025 8:29 PM

Cost to much

I called to cancel my cable she sent. She said, I could get streaming for a $140, which included my internet and um, up all the channels I get now and local channels come to find out local channels are not included. And I did not get sent. Enough boxes I had to get 3 more boxes. And I did, she did not tell me that those are $5 each box. I will be canceling because I am not paying a hundred and forty.Dollars for channels that I don't need

Official Employee

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2.4K Messages

2 months ago

 

user_m7xwrf Thank you for your post about your channel options with your recent change. I would be happy to review all our TV options that include the channel you're looking for. If none fit your needs, we can help you find an internet package that suits your requirements. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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