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Tuesday, April 29th, 2025 4:29 AM

Cost to hook up new address?

A new home I’m looking at is off a private drive with no Xfinity service, but it’s available at the main road. Is it possible to check feasibility and cost to have cable run to the home?  

10 Messages

1 day ago

@Xfinity Support Can you please help me determine whether I can get service at a specific address please?  There’s some time sensitivity to this.  Thanks.

Expert

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110.1K Messages

1 day ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

10 Messages

Thank you!  I was getting errors last night trying to submit it under more appropriate headings, but this is the one that worked!  I appreciate you helping to raise it up to the right forum.  Much appreciated!

Expert

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110.1K Messages

@user_4egmcu​ My pleasure ! Good luck !

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I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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2K Messages

1 day ago

 

user_4egmcu Thank you for reaching out! We would be more than happy to check serviceability to your location. Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

10 Messages

Thank you @XfinityMartyR!  I have submitted the question using the above instructions.  I had a previous XfinitySupport question that was resolved last year, and as soon as I would type in the XfinitySupport name it automatically appended it to last year's conversation.   Hopefully it will still get picked up by the team even though it isn't in a new message string.  Thanks again!  

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