1 Message
Cost of services
I have the bottom of the line tv and internet services through xfinity. It's the 125 channels (no pay channels), and the 100mps internet (which is the slowest available) . 1 TV box connected to 1 TV, and 1 modem for internet. I've been paying $200 per month for the last 2 years or so, and everytime I ask an agent about it, I'm told "that's the price. There is nothing cheaper available".
So this means that every single person that has xfinity TV and internet pays way more than $200 per month? I find that hard to believe. And I say "way more than $200" because I have the most basic services. Does anyone reading this pay less than $200 per month?
EG
Expert
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110.7K Messages
11 months ago
The concern is not "Community Center" help related........................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCKrista
Retired Employee
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1.5K Messages
11 months ago
Hello @user_3rm9dc, thank you for taking the time to reach out on social media.
I know how important it is to work within a budget and want to help you get the amazing Xfinity services you rely on at the lowest possible price.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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