Visitor

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1 Message

Thursday, October 30th, 2025

Cost estimate to drop cable tv

I want to drop the cable TV but keep my internet. Xfinity assistant is a maddening loop and unable to provide that information. Is there a link or phone number that will get me this answer?

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Official Employee

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3.4K Messages

6 hours ago

Good evening, @user_lme0oh! You are in good hands here with our team. We are happy to go over the options and complete the change with you. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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