cord buried

user_5b5j7h Hello, and thank you for reaching out to our Xfinity Community Forums. I can definitely understand your frustration. Having a cable exposed in your yard for six months after being told it would be buried is not the experience we want for our customers. Our team would be happy to take a closer look at the status of the bury request and see what options are available to get this addressed. When you have a moment, please send us a Direct Message with your full name and service address so we can review the account and any related work orders.

 

To do so, click on the chat icon located at the top right of this forum's page.

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