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user_pp6chd
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Visitor

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2 Messages

10/31/2026 12:05 AM

Convert tv/internet bundle to internet-only plan

I would like to discontinue all Xfinity TV/video services while retaining my existing Xfinity Internet service.

I am not looking to cancel my Xfinity account or disconnect Internet service. I want to convert my current TV/Internet bundle to an Internet-only plan.

Question

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Updated 

2 hours ago

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notgoodatusernames

Expert

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2.1K Messages

3 days ago

Moved to Customer Service for exposure to the Digital Care Team

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XfinityGabriel

Official Employee

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3.6K Messages

2 days ago

 

user_pp6chd,  Thanks for reaching out. We can definitely focus on your request to remove the Xfinity TV/video portion of your services while keeping your Xfinity Internet active. I know it’s important that there’s no confusion about disconnecting the Internet service. We’d be happy to review the account with you and check the available Internet-only options so we can determine the best fit for your needs. What Internet speed are you looking to keep?

 

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