Visitor
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1 Message
Contract
When I signed up for a no term contract does that mean it’s month by month and I can terminate with ETF at any point?
Visitor
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1 Message
When I signed up for a no term contract does that mean it’s month by month and I can terminate with ETF at any point?
CCAnna
Problem Solver
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874 Messages
3 years ago
That is a great question, @user_58520d. Thank you for taking the time to reach out. Yes, we do offer customers options that don't require a contract. If you are on one of these plans, you can cancel anytime without penalty.
If you are unsure about your current package, you can find the information easily using the My Account App. Sign in using your Xfinity username and password. Click the Settings tab. Click the "Legal Agreements & Contract link" under Account Details on the left-hand side of the screen. Next, click the "View link" to see more details about your contract and/or legal agreements with Comcast. If you don't pull up with any contract, you are good to go!
If you run into any trouble finding the information, please let us know. Our team will be on standby to help.
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