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Saturday, August 10th, 2024

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Contract Renewed WITHOUT My Permission - HELP!

My contract was renewed on May 21, 2024, WITHOUT MY PERMISSION. I no longer need the TV service and haven't been using it for months while waiting for the current contract to end. I just logged into my account to cancel, and it says the contract was renewed. I DID NOT AUTHORIZE THIS! Despite auto-renew now being ILLEGAL, I see many other instances of it happening to other customers. XFinity, please fix it!

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