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Visitor

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1 Message

Wednesday, July 16th, 2025 8:56 PM

Contract Renewal

Hello! My 2 year introductory contract is set to expire this month. I was wondering if there were any promotions available for existing customers at the moment?

Contributor

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32 Messages

14 hours ago

@user_sspeog Try going to https://www.xfinity.com/broadband-labels and sign in to see what online offers are available for your account, Xfinity launched new speed plans last month! Depending on your account you may or may not have access to change or update your plan online

Expert

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111.7K Messages

14 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.4K Messages

14 hours ago

 

user_sspeog Thanks for posting on our Community forums and for your interest in renewing the service rate. We can certainly help! Could you please send our team a Direct Message with your name and service address? Our team can take a further look. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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