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user_354936
1st Topic

Visitor

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3 Messages

Sunday, August 4th, 2024 9:15 PM

Closed

contract renewal

My contract is ending in a month, I either need a new contract with better pricing or planning to cancel my services. Sail internet seems to be cheaper at my residence. I am not able to talk to any one about it. Can some one provide me a number where I can call?

Question

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Updated 

9 months ago

35

1

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XfinityThomasA

Official Employee

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2.3K Messages

9 months ago

 

user_354936 - Thank you for commenting here on the Xfinity Forums! You can always reach out to us at 1-800-COMCAST(800-266-2278). We'd love to save you a phone call and help out here. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

3

0

user_354936

Visitor

 • 

3 Messages

Unfortunately I am getting a response saying everyone is busy!! 

9 months ago

0

user_354936

Visitor

 • 

3 Messages

Can some one help me?

9 months ago

0

XfinityChristy

Official Employee

 • 

2K Messages

 

user_354936 I understand that it can be a tough decision when your contract is ending and you’re weighing your options. We want to ensure you have the best experience and value for your services. Our team can review your account and help make changes as needed. To get started, please send a direct message to us with your full name and address.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message 

 

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9 months ago

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