Contract promotion ending, are there options to get the discount back?

strongbmw Good morning! We appreciate you reaching out to our Community Forums Team for assistance with your pricing. I understand how important it is to keep your services within a certain budget, while meeting the needs of your household as well. I'm happy to take a look into your account and services, to see what options are available. To get started, can you please send a Direct Message with your name, and service address we will be working with today? 

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

strongbmw Thanks for allowing us to help with your rate concerns. I'm glad we were able to find a good solution for your needs. If you need anything else, feel free to create a new public submission. Take care!