stevie9's profile

Regular Visitor

 • 

2 Messages

Wed, Oct 7, 2020 9:00 AM

Contract Expiring soon - 0 Internet/TV offers available at my address

My plan expires on the 20th of Oct and I'm looking to see what plans are available to me.

 

When I login to my account and check for offers it says: "0 Internet and TV offers @

 

Does this mean Comcast are dropping service in my neighborhood and that I need to look elsewhere?

Responses

Official Employee

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2.5K Messages

1 y ago

Thanks for reaching out @stevie9,

 

I can take a look into this for you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

Official Employee

 • 

2.5K Messages

1 y ago

Awesome! Glad to hear that! 

 

If you have any other questions please feel to reach out to us here on the forums. Thank you for being a valued Comcast customer. Take care and have a great day. 

Regular Visitor

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2 Messages

1 y ago

Thanks for replying to my message.

 

All is good now! I managed to get hold of a rep by phone and they have renewed my contract at the same price as last year and given me a nice speed boost.

 

Strangely, as soon as the new contract took affect I was able to see my upgrade/renewal options, so I will be good next year.

 

Thanks again....

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