U

Visitor

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1 Message

Thursday, December 16th, 2021 4:50 PM

Closed

Contract Expiration date

where can I find my contract expiration date, and why xfinity dos not list the contract starting and ending anywhere on their website!!!??? they need to do that in inconspicuous manner like any business that respect itself.

Expert

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110K Messages

3 years ago

The concern is not "Community Center" help related. Thread moved here to the proper help section, and for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.9K Messages

3 years ago

Hello, @user_5d689c. I hope you're having an amazing day. You may find the contract term agreement by logging into your account. Please visit this link to learn where it's located https://comca.st/3p9Sju9.

 

You may also find the end of the term agreement if it's close to expiring on the bill. Please let me know if you have any further questions or concerns. 

Visitor

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1 Message

@XfinityRaul​ This is wrong. I have checked all of the legal documents listed there, and there is not one date on any of them. Why does Xfinity make it so difficult to when your contract expires?

Problem Solver

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770 Messages

I am sorry this did not meet your request. You can also look at your billing statements page 3, and under the plan, you should see dates outlining the discounts, and when they expire. The directions to view your bill are listed here https://comca.st/34vD2fe.

I no longer work for Comcast.

Visitor

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1 Message

This is also wrong by the way, it doesn't say the contract end date

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