atlong's profile

Frequent Visitor


13 Messages

Mon, Oct 4, 2021 7:16 PM


Contract Ending...

Hi Xfinity agents.  My contract ends on 10/25 and I'd like to switch my services over to 1gig data only unlimited.  Can you tell me how much that will change my bill, please?  (I'd be dropping voice/video)  I'll be happy to PM you my info so you can look at my account.  Thanks in advance.

Accepted Solution

Official Employee


271 Messages

10 m ago

Good evening @atlong


Thank you for taking the time to reach out and let us know about your upcoming agreement changes and the need to make some updated! Did you know you can update and review promotions anytime by logging into our awesome XFINITY My Account app or through our online portal at It is a great way to manage any changes needed! However, we are here to help as well. Can you please send us a Private Chat Message with your full service address along with your first and last name? We look forward to assisting! 


To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.



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