Contributor
•
28 Messages
contract ended
My discount for contract ended June 21 which caused a increase in price.
Can you please check to see if there are any promotions that I can take advantage of. thanks
Contributor
•
28 Messages
My discount for contract ended June 21 which caused a increase in price.
Can you please check to see if there are any promotions that I can take advantage of. thanks
XfinityBradM
Official Employee
•
1.5K Messages
1 hour ago
@cwradio Our team would love the opportunity to explore account change options with you today. We would recommend checking out our online plan builder as it can provide online-exclusive offers that us representatives do not have access to. To work with our team, please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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