Continuous over billing
For the past 7 to 8 months I have continued to receive charges for kid shows and HBO. At first I had three boxes in the house, but got fed up with customer agents continuing to infer that it was someone in my family ordering the shows. I even set a pin and continued to have charges. I took back all the boxes to my local store and got 1 new box that went in my bedroom and I still continued to receive additional charges. All Comcast would ever do is refund the charges and that was not always consistently done. I guess at this point I plan to turn in the box and do away with my cable from Comcast. It is very shocking to me that this company will not try and solve the true issue. I plan to report this to the Better Business Bureau. In this day and age they should be able to do anything to fix a problem, but I guess they don't care.