Visitor

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1 Message

11/10/2026 5:52 PM

Continuied outages

Cannot speak to an actual person via phone or chat. I want to speak to someone before I cancel my service and move to another provider

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Expert

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123K Messages

47 minutes ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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4K Messages

45 minutes ago

@user_mj5t15

Thanks for reaching out to us we do apologize for any inconvenience you had reaching a phone or chat agent. You've reached out to the right team to assist you with all your needs. Can you give us a little more detail on what assistance you need?

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