Visitor
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1 Message
Continue outages
Yesterday the bedroom tv didn't work. Finally got it back online. Today, no phone, internet, or cable.
I can't get a credit until service is restored.
This company is going downhill fast.
Visitor
•
1 Message
Yesterday the bedroom tv didn't work. Finally got it back online. Today, no phone, internet, or cable.
I can't get a credit until service is restored.
This company is going downhill fast.
XfinitySeth
Official Employee
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27 Messages
11 hours ago
I know exactly the kind of damper service interruptions can have on the weekend user_ajcu27, and I appreciate you taking time to let us know what's going on in our community here. If there's a service interruption occurring in your area, rest assured our local field teams are working to get things restored for you asap.
To stay in the loop with any interruption, including updated resolution times, please check out our Xfinity Status Center or text START to 266-278 to receive alerts via text. As soon as any updates from our field teams are received, they're communicated directly to you as well! Once your services are restored, you can visit this link here to request a credit for the down time.
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