Clare_Conley's profile

Regular Visitor

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4 Messages

Thu, Dec 31, 2020 9:00 PM

Contacting Maintenance

Have a two-week old, neighborhood wide problem with tv picture and sound.  All channels, intermittent but frequent. Have had all equipment and wiring replaced. Neighbors have also complained.

 

Need someone in maintenance to look at signal coming into neighborhood.  

 

How do I do that-have called, chatted, begged tech's.

Responses

ComcastJosephB

Official Employee

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294 Messages

4 m ago

Hello, how are you @Clare_Conley. I'm sorry about the ongoing issues with TV and internet service. I can imagine this has made things challenging at home. We will always have to get a tech to refer specific work to our maintenance team if needed. If you can click on my name and send a private message with your name and service address I can follow up on your account and service in your area. 

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