Visitor
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2 Messages
Contacting a regional manager
We have met our limit of low level local customer service after a 3+ week delay in service install. Does anybody know how to contact a regional manager - this contact was essentially refused at the local level.
XfinityMartyR
Official Employee
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2.1K Messages
4 years ago
Hello, @user_3032b1! Thank you for reaching out to us today over our Community Forums. I do apologize your installation for service has been delayed. We would be more than happy to help, and investigate the cause!
Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. You will need to be signed into your Xfinity account, in order to send us a direct message.
Please ensure you are sending your message to our 'Xfinity Support' handle.
Thank you!
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