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1 Message

Thursday, December 18th, 2025 9:30 AM

contact new construction

where can I get status on getting service  my newly built home.

reference # [Edited: Personal Information]

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Expert

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114.9K Messages

10 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.6K Messages

10 hours ago

 

user_ha54q1 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to take a look into this and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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