Visitor
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1 Message
Contact for complaint
Will you please provide me with an email address to send a complaint to regarding my account. I am not going to sit on the phone any longer. It gets nothing done for me. I want to esculate an issue so I need to converse with a supervisor.
Thank you,
Kristy [Edited: "Personal Information"]
XfinityJohnG
Official Employee
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2.8K Messages
10 months ago
Thank you for reaching out here @user_ezl1il. There is not an email option available for written complaints. Our team here can assist you with any account or service issue, and escalate any problem if needed to a Manager os Supervisor.
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