Visitor
•
1 Message
Construction
I am currently trying to get internet at my house and i have had a couple scam calls and I'm very unsure if the person i have been in contact with is actually from Xfinity/Comcast is there a way to check to see if the info given is indeed a worker from Comcast?
XfinityBillie
Official Employee
•
4.5K Messages
11 hours ago
@user_xsurbo Thank you for taking the time to reach out to us here on our Xfinity Forums, I can definitely understand wanting to be cautious of scams. Our team would love to take a look and see how we can help. If you haven't finalized setting an account up, we can definitely assist you with that. :) Please send us a DM to Xfinity Support with your full name and address to get started.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0