Construction Team Needed

I have had two technitions out(12/24/20), 01/2/21) to look at our house to set up service. We are 500ft from the near tap. Supposedly a construction team was scheduled to come 12/28/20, the team lead called me himself confirming when he would come... No one came that day or the next. Is there any way to expedite the process?

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Responses

XfinityMichaelC

Administrator

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4.4K Messages

4 years ago

Greetings! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the construction team has no shown up to see about getting your house serviced. I would like to have a closer look at this and see what we can do. Can you please send me a PM with your first and last name so I may further assist you?

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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user_debe3c

Visitor

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1 Message

@XfinityMichaelC Hi Micheal I clicked on your name to send you a peer to peer chat.... no where on that next page can I find "send a message" . It just shows your profile... How can I contact you. I need help with the construction team.

4 years ago

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Again

Expert

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31.9K Messages

@user_debe3c Please start a new thread with your issue. And, FWIW, the sending of a direct private message without being asked is against the Forum Guidelines and the Acceptable Use Policy.

Closing this 8 month old thread to further replies.

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4 years ago

0

Customer Service

KVGilly

Construction Team Needed

XfinityMichaelC

user_debe3c

Again

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