KVGilly's profile

Regular Visitor

 • 

1 Message

Saturday, January 2nd, 2021 9:00 AM

Closed

Construction Team Needed

I have had two technitions out(12/24/20), 01/2/21) to look at our house to set up service. We are 500ft from the near tap. Supposedly a construction team was scheduled to come 12/28/20, the team lead called me himself confirming when he would come... No one came that day or the next. Is there any way to expedite the process?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Administrator

 • 

4.4K Messages

4 years ago

Greetings! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the construction team has no shown up to see about getting your house serviced. I would like to have a closer look at this and see what we can do. Can you please send me a PM with your first and last name so I may further assist you?

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Visitor

 • 

1 Message

@XfinityMichaelC  Hi Micheal I clicked on your name to send you a peer to peer chat.... no where on that next page can I find "send a message" . It just shows your profile... How can I contact you. I need help with the construction team. 

Expert

 • 

31.9K Messages

@user_debe3c Please start a new thread with your issue.  And, FWIW, the sending of a direct private message without being asked is against the Forum Guidelines and the Acceptable Use Policy.

Closing this 8 month old thread to further replies.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
forum icon

New to the Community?

Start Here