Visitor

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1 Message

Tuesday, June 23rd, 2026 4:07 PM

Construction subcontractor, replacing sidewalk box power washed the sidewalk and made a mess in front of my house.

Hi. Who can I call about construction crew working on Comcast underground in my neighborhood that did a really poor job power washing after they were done and need to come back.

this is in San Francisco, California.

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Official Employee

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2.1K Messages

2 hours ago

 

user_d4v1l6 Hello there! Thank you for bringing this to our attention and for making the post to connect with someone to help out. I'm sorry that the construction crew left things in bad shape. We can connect with them to have that corrected. 
Can you please send us a direct message with your name and address so that we can bring someone back out?
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

 

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