Visitor

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1 Message

Friday, May 1st, 2026 4:31 PM

Construction Department

I live in a condominium builing in Coral Gables. The birds have nested in the 2 Comcast  cable boxes. Every time a Comcast official has come we show them and the answer is "that is solved by the construction department, I am going to open a ticket". We've been dealing with this for more than a year and nothing has been resolved. I have photos and videos. 

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Official Employee

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2.7K Messages

1 hour ago

@user_q75nd2 Thank you for making us aware these birds are nesting in the cable boxes. I'd be more than happy to review your information to see what the status of these tickets are. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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