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user_439725
1st Topic

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10 Messages

Thursday, April 6th, 2023 5:44 PM

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Construction crew - line type - running my own wire

I’m trying to find out what line is used as I was quoted $7300 to have new service installed in our new house. It has a long driveway and customer support mentioned they did a survey and it was 560-580ft  to their nearest connection. I’m trying to run my own wire so I went into a local Xfinity location to find out and they mentioned they normally use rg11 wire but due to the length of my driveway they use what’s called “hard wire” but don’t know the technical name for it other than the construction crew would know. I don’t want to spend thousands of dollars.  I can run the wire myself then call to Xfinity hookup (they mentioned the cover 100ft ) . 
I also run a business out of my house so I’m willing to sign a long term agreement if costs can be covered. 

Question

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Updated 

2 years ago

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CCJoshua1

Problem Solver

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567 Messages

2 years ago

Thanks for taking the time to post this inquiry, @user_439725. We completely understand not being able to spend that much on the cable. However, because of the nature of our network, and for our personal accountability, we would not use any drop that was not installed by our professional technicians. Please let us know if there's anything else we can do to help. We're here for you.

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user_439725

Visitor

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10 Messages

@XfinityJoshuaE​ why do I see people online running their own line? Can you drop a temporary line that I can bury?? Your answer is not acceptable. I need other options that are more cost affordable.
 

2 years ago

0

CCJoshua1

Problem Solver

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567 Messages

I apologize, but we do not use lines that others have run, only that of our teams. Currently, the price quoted is the only option to move forward. However, we're always expanding and looking for ways to bring our experience to more homes, so this can change in the future.

I no longer work for Comcast.

2 years ago

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user_439725

Visitor

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10 Messages

So what if I set up my own electrical house station at the end of my driveway?

2 years ago

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user_439725

Visitor

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10 Messages

You wouldn’t need to run any line, other than to that which is within 100 feet and I would install my modem outside in the electrical house

2 years ago

0

CCJoshua1

Problem Solver

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567 Messages

Great question! Doing so would mean we would need to submit another serviceability ticket to have a team come survey the area referenced, and from there it may bring a new estimate. Please let us know if you end up going this route, and we can get started.

I no longer work for Comcast.

2 years ago

0

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