Visitor
•
1 Message
Constant texts for returning equipment I don’t have
I keep getting texts telling me to return equipment, but I don’t have anything to return. Desperately need to have this shut off.
Visitor
•
1 Message
I keep getting texts telling me to return equipment, but I don’t have anything to return. Desperately need to have this shut off.
XfinityKei
Official Employee
•
2.8K Messages
21 hours ago
My apologies for the inconvenience this has caused you. @user_myi7ed We can resolve your equipment concerns for you!
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0