Visitor
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1 Message
Constant service charges
I have had Xfinity mobile for several years now. There have not been many months that I didn’t have to call for fraudulent charges. They offered a free smart watch, but the representative didn’t put the correct codes in for the free watch to reflect on my billing statement. There has been too many problems to put in this review. My advice is to stay away from Xfinity mobile, if you want your blood pressure to remain low.
XfinityAlfonso
Official Employee
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2.7K Messages
5 hours ago
Hello user_kahj2p thanks so much for taking the time to reach out here via our Xfinity Forums and share your experience! We never want you to feel like you have no recourse for service issues, and so we'd like ot help as much as possible.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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