Constant Outages

Hi,

I am hoping someone can help me. I tried to ask the Xfinity Assistant for help, but it didn't have an answer and it wouldn't connect me with a live agent because I'm currently experiencing an outage... (how does that make sense??)

I have had multiple outages over the last month that are significantly impacting remote work for all members of my family (three of us work remotely). October 19, October 20, October 22, October 23, November 3, and now I have a text saying to expect multiple days of outages starting today. I am extremely frustrated. My family and I have had to scramble to find other places to work outside of my home as all except today's were unexpected. It has been chaos and is unacceptable.

I feel like I am entitled to some form of compensation for this inconvenience, especially if I'm looking at another week of this! I'm usually not upset by this kind of thing, I get it, it happens, but this is getting absolutely ridiculous! Any help would be appreciated.