U

Visitor

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1 Message

Sunday, May 18th, 2025 12:18 PM

Constant outage

Terrible ! I have an outage every [Edited: Language] week with no compensation . WiFi is out for hours if not the whole night at a time . This is my last month in the home and I can honestly say I’m not sure if I’m taking Xfinity with me to my new home !

”CURRENTLY HAVE AN OUTAGE AGAIN 

Official Employee

 • 

2.1K Messages

2 months ago

user_y49lo0

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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