1 Message
Constant outage, no service
I have had techs out twice in the last few months, they fix everything temporarily then the outages start right back up, I have to restart my box nearly on an hourly basis. Everything is updated, I pay my outrageous bill timely and receive no support. I should not be paying for a service I simply am not provided.
XfinityGabby
Official Employee
•
1.5K Messages
1 month ago
Hello, @user_5ffmt4. Thanks for reaching our team on Forums regarding the service issues. We can certainly help and look into this for you. Please send a DM with your full name and the full service address to further assist.
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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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