Visitor

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1 Message

Wednesday, October 29th, 2025

Consistent periodic outages

Not displayed on map (how handy), no time to repair, repeats several times a day at least last 3 days, prolonged from tens of minutes to hours. @ Palo alto wilkie way

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Selected Oldest First

Official Employee

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2.3K Messages

5 days ago

@user_suomch Thank you for making us aware of these service interruptions you're experiencing via Forums. I would be more than happy to review your account to see what's going in the area. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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