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Friday, November 22nd, 2024 11:38 PM

Connection

No connection since power outage. Neighbors also don't have connection 

Official Employee

 • 

1.1K Messages

2 days ago

@user_e5qh80 This is never the experience we want for you. Glad to hear your power is retored. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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